NDR Recovery

IndoDropship NDR Recovery
NDR Recovery Service

Service Overview

Our smart NDR management system instantly detects failed delivery attempts and automatically engages with your buyers. Recover lost sales, prevent fake courier attempts, and drastically reduce your overall Return to Origin costs.

Failed Delivery Recovery Rate
94%
Fake Attempt Detection Rate
98%
0%

Successful
Re-attempts

0%

Total RTO
Reduction

Want to reduce your RTO losses? Call our experts: +91 76049 13885

NDR Operations
NDR Recovery Benefits

Our Advantages

Turn failed deliveries into successful orders with our automated NDR suite. We utilize instant WhatsApp, SMS, and IVR calls to verify buyer availability and address details. By acting within minutes of a failed attempt, we maximize delivery success and protect your profits.

Buyer Verification

RTO Protection

  • Instantly verify addresses and preferred delivery times.
  • Easily dispute fake delivery attempts with carrier partners.
NDR Automation Pricing

Flexible Pricing Plans

Transparent monthly pricing for automated NDR management and buyer communication.

Recovery Starter

Perfect for new sellers looking to automate basic NDR tasks.

₹999 /mo
  • 500 Automated Alerts
  • SMS & Email Alerts
  • Basic NDR Dashboard
  • WhatsApp Integration
  • IVR Calling System
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Most Popular

Recovery Pro

Ideal for growing brands fighting high RTO percentages.

₹2,499 /mo
  • 5,000 Automated Alerts
  • WhatsApp & SMS Auth
  • Fake Attempt Disputes
  • Priority NDR Panel
  • Dedicated Caller Team
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Recovery Max

Advanced recovery features with human intervention support.

₹4,999 /mo
  • Unlimited NDR Alerts
  • Multi-Channel & IVR
  • Custom Branded Texts
  • Priority RTO Resolution
  • Dedicated Calling Team
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NDR Management FAQ

Questions Answered

The moment a courier marks a package as undelivered, our system triggers an automated sequence via WhatsApp, SMS, or IVR to ask the buyer for their preferred re-delivery time or corrected address.

Yes! While the system automates 90% of the process, your unified dashboard allows you to manually review cases, call buyers directly, or request the courier to return the item to origin immediately.

Our fake attempt detection allows you to raise disputes with one click. If a buyer confirms no delivery was attempted, we instantly escalate the issue to the courier's priority support team.

On average, our automated NDR recovery system helps sellers reduce their Return to Origin (RTO) rates by up to 45%, converting previously lost shipments into successful, profitable sales.

Standard SMS alerts are included. WhatsApp and IVR call quotas depend on your chosen monthly subscription plan, with affordable top-up options available if you exceed your monthly limits.

Recovery Workflow

Our Workflow

01

Instant Alert

Our system immediately detects when a courier updates a tracking status to a failed delivery attempt.

02

Buyer Contact

We instantly reach out to the customer via automated WhatsApp or SMS to confirm their availability.

03

Re-Delivery

The updated preferences are sent directly to the courier for a successful second delivery attempt.